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It's important to recognize the many factors that go into setting goals, either for yourself or your team.

Not every problem needs addressing, and it's important to let those involved in a conflict take on the responsibility of resolving it.

There were so many good checklists and tips/tricks that I have saved to use in future written pieces (emails, reports, etc.). One takeaway that stood out to me personally was not dwelling on editing during your first draft. 

My biggest takeaway wasn't actually a new action item for me but rather a good reminder. I need to take a moment when I feel the stress building and reflect on my feelings so that I do not explode.

Feedback is difficult to give and more challenging to receive.  You have to be open to change and let your ego and emotions down.

I have learned important concepts which will improve my efficiency going forward.

Good ideas; this course has made me aware of elements of personal time management which will improve my self awareness going forward.

Being mindful of my key business interests and how they can align with my career growth

The course is good. I learned how to engage difficult interactions and situations. 

To negotiate , you have to learn many factors, such as tactics, strategies and follow the recommended instructions.

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